FNO Services Europe
Website Maintenance Packages for Small Businesses
Flexible monthly website support
Practical support without a large agency retainer.
Choose a predictable amount of website support time each month. We get to know your website, keep a clear record of work and help with the maintenance, fixes and technical tasks that keep being postponed.
Our website maintenance services are designed for small businesses using WordPress, WooCommerce, Drupal, Shopify, custom PHP and other established website platforms. Each package gives you direct access to experienced technical support without the cost of hiring a full-time developer or committing to a large agency retainer.
New client launch offer
First month from £75. Includes up to 5 support hours for new monthly clients.
Prices are currently shown in GBP. EUR and international quotations are available on request.
This lets you test the service, fix priority issues and decide whether ongoing support is right for your business.
Launch offer applies to the first 5 hours only and only for new direct small-business monthly support clients.
Website Care
- Monthly health review
- Backup and SSL check
- Best for quiet brochure websites
Support Bank
- Up to 5 prepaid hours
- Website, content, hosting and DNS fixes
- Monthly time summary
Growth Support
- Up to 10 prepaid hours
- For active ecommerce and content sites
- Priority ongoing improvements
Extra work for active clients
Additional work for active monthly support clients is charged at £25 per hour.
Time is recorded in 15-minute blocks. Unused support time can roll over for one month, up to half of the monthly allowance.
Ad-hoc work
One-off work without a monthly support plan is charged from £35 per hour, subject to availability.
Major redesigns, new builds, malware recovery, large migrations and third-party licence fees are scoped separately.
Agencies, developers and consultants
Launch offers and monthly support-bank rates are for direct small-business clients only.
Agency overflow, white-label work, complex debugging, rescue work and developer escalation tasks are scoped separately.
Agency/developer work starts from £55/hour, with a minimum charge of £150. Urgent or high-risk production work may be quoted from £75/hour.
Marketplace, PPC and data automation work
Amazon, eBay, PPC tracking, product feeds, marketplace APIs, data extraction, web scraping, price monitoring, imports and reporting tools are available for ecommerce clients.
Simple related tasks may use support-bank time. Larger automation, scraping, API or feed projects are scoped separately because they often require planning, testing and ongoing reliability checks.